What is the significance of PMS in Hostels?

 

Irrespective of the size of the property, managing a hospitality business is never easy. It takes a great effort and requires careful tracking of various departments from administration to managing customer service.

Hotels have a strong infrastructure backed by heavy investments, however, hostels on the other hand are often small businesses where the owner manages the property with the help of a small staff. But, like hotels, hostels also need a property management system to manage administrative tasks and save money on areas that can be automated.

Purpose of Hostel Property Management Systems

With a hostel PMS, a centralised system organises, schedules, and performs daily functions and transactions in hospitality accommodations and residential and commercial properties. Traditionally, PMS used in hotels were considered as software that optimizes the front office tasks by replacing time-intensive, paper and spreadsheet-based processes. 

Today’s advanced PMS software, like Frontdesk Master, can automate front-desk and administrative tasks, thus saving as much as 70% for forward-thinking businesses. Hostel PMS operates modules of reservation, housekeeping and updating availability, including a host of features that help to personalize the guest experience.

Benefits of Using Hostel Property Management Software

Enhanced check-in/check-out

A cloud-based hostel PMS allows the front-desk staff to check guests in or out, assign rooms and oversee room service from a remote location, using a mobile device. This makes management of operations simple and accessible during emergencies like the pandemic.

Increased Housekeeping Efficiency

The software oversees the entire operations around the property, including room service and housekeeping. The system will automatically alert the staff if a guest arrives early and a room needs to be prepared immediately.

Organized data

A centralized PMS software can organize important data in one place, such that there won’t be any chance of missing data or information. It also reduces the chances of human error in recordkeeping. Employees can access, track and update relevant information across every department.

Revenue management

Cloud-based PMS software for hostels manages the finances of the business as well. The software uses guests’ data and market information to inform better decision-making. PMS systems allow hostels to list their business on several OTAs and compare its performance to find out the best distribution channel for the business.